Booyakka
Venue Operating System
Software subscriptions
Cancel before a trial ends to avoid the first subscription charge. For monthly and annual subscriptions, cancellation normally stops the next renewal while access continues until the current paid period ends.
Payments are generally non-refundable once a billing period has started, except where required by law, where the service was materially not supplied as agreed, where a duplicate or demonstrably incorrect charge occurred, or where BOOYAKKA expressly approves a refund.
How to request a review
Contact billing support promptly with the organisation name, invoice date and reason. We may request information needed to investigate. Raising a chargeback before allowing a reasonable opportunity to resolve the matter may delay investigation and may lead to account restriction.
Event-ticket refunds
Event-ticket refund responsibilities normally sit with the event organiser and may be governed by separate event terms. BOOYAKKA provides platform services and is not automatically the event promoter or seller.
Statutory rights
Nothing in this policy removes rights that cannot legally be excluded.