Booyakka
Venue Operating System
How to complain
Contact support and clearly label the message “Complaint”. Include the organisation, relevant dates, desired outcome and supporting information.
Our process
We will acknowledge service complaints within a reasonable time, investigate fairly and communicate the outcome. Data-protection complaints will be acknowledged within 30 days in accordance with current UK requirements.
Escalation
If you remain dissatisfied, ask for an internal review. Nothing prevents you from using a regulator, court or other remedy available by law.